3000 Trustpilot reviews for Detectorshop: 98% rated us 5-Stars!

In the first place: customer satisfaction. From Detectorshop it is not the "usual" slogan, but the first commandment of our company policy. And the data proves us right.

In the Trustpilot platform we have reached the milestone of 3000 reviews. And the results are extraordinary:

  • 92% of the customers have defined our service as "exceptional"
  • 6% think that our service is "very good".

So, 98% of Detector Shop shoppers rewarded us with top votes.

An extraordinary result for our group that, although it has grown exponentially in recent years, has never renounced the direct relationship with customers.

Today on the market there are e-commerce platforms that dialogue through digital answering machines, e-mail boxes, complaints offices managed by artificial voices. We could do the same thing, but we have a different story:

  • Gianluca replies to the Whatsapp service, also welcoming you in our showroom
  • Luca e Federico are on orders office
  • You will find our experts Arrigoni and Alpini at the assistance service switchboard
  • Web communication is managed by Jader, Cristiano, Sofia and Tulsi
  • Your package, before being shipped, is precisely packed up by Manuel and Roberto.

Behind our site works, for years, a close-knit team of people who play their role with passion and competence, always putting their heart and, above all, their face.

Detectorshop, today as yesterday, is above all this: a large family that, while working on a national scale, has preserved the pleasure of a direct confrontation with its customers.

The Detectorshop switchboard is always answered by a person in the flesh and bones who has a precise task: to understand your request and respond to you in the clearest and most timely way possible.

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